GuideVision, s.r.o.
Türkova 2319/5b
149 00 Praha 4
Czech Republic
Türkova 2319/5b
149 00 Praha 4
Czech Republic
+420 222 508 297
info@snow-mirror.com
info@snow-mirror.com
The official ServiceNow documentation says: Reference fields store a Sys ID, for each referenced record in the database, but the Sys ID is not shown. The reference field shows the display value. And then some other bits and pieces on how to configure display values and a very unconvincing algorithm how the display value fields are being evaluated. SnowMirror supports the ServiceNow display values out of the box so we had to gather all the information available and the rest comes from observations and reverse engineering. (more…)