July 17, 2019 - SnowMirror

DxSherpa has a great article that includes a step-by-step guide on how to set up external ServiceNow reporting using the most popular BI tools, Tableau and Qlik.

Get Free Trial

ServiceNow is a great cloud service. Although it offers some reporting capabilities, many ServiceNow customers have complicated requirements for reporting or business analytics. Either ServiceNow’s reporting is not sufficient for them, or their corporate standard is a different BI or reporting solution.

Many of our customers use Tableau. It is a leading BI tool, powerful and easy to use. Let’s have a look at how to configure Tableau to use ServiceNow data and to perform some analysis. The same approach would apply to QlikView, SAS Advanced Analytics or SAP Business Objects. (more…)