What is an internal software audit, and why does it matter?
How internal software audits help streamline compliance and reduce costs As enterprise technology becomes increasingly defined by its software-based infrastructure, the need for a robust software asset management (SAM) solution is greater than ever. Many smaller organisations still rely on…
Understanding replication, part 1: E, T and L
Data and databases have evolved tremendously in recent years, in many cases moving from on-premises solutions to the cloud, or to a combination of both. This is especially important when it comes to cloud-based solutions such as ServiceNow. Because the…
How to connect ServiceNow to Tableau
ServiceNow is a great cloud service. Although it offers some reporting capabilities, many ServiceNow customers have complicated requirements for reporting or business analytics. Either ServiceNow’s reporting is not sufficient for them, or their corporate standard is a different BI or…
Knowledge 2020 – Global Partner Ecosystem Summit Digital Event
Our guest blogger is David M. Parsons, ServiceNow’s Senior Vice President of Global Alliances and Channel Ecosystems. Knowledge 2020 Digital Experience (K20DE) has launched with excellent reviews and engagement from our partners and ServiceNow customers. The Global Partner Ecosystem Summit…
Identifying the opportunities hidden in ServiceNow data
ServiceNow is an extremely effective platform not only for ITSM but for managing many aspects of a company’s operation. This has long been clear. But one of the areas that may go underutilized among ServiceNow users is the ability to…
SnowMirror and coronavirus: We’re here to help
Dear customer, The developing situation around the coronavirus pandemic affects us all, and in light of recent events, we wanted to be proactive and give you an update on SnowMirror’s response. The good news is that there has been no…
Operational versus strategic reporting
They may seem similar, but there is an important difference between operational and strategic business intelligence, especially with regard to ServiceNow. As a smart replication tool for ServiceNow data, SnowMirror supports both, of course, but we’d like to go into…
SnowMirror, ServiceNow and Tableau
This is the second in a series of blog posts intended to serve as an introduction to SnowMirror for executives who may be new to the tool, its uses and benefits. ServiceNow’s functionality, flexibility and community have made it extremely…
SnowMirror brings clear benefits to ServiceNow users
This is the first in a series of blog posts intended to serve as an introduction to SnowMirror for executives who may be new to the tool, its uses and benefits. ServiceNow’s Now Platform is massively popular with companies because…
Snowflake, SnowMirror and ServiceNow
The Snowflake cloud data platform has enjoyed tremendous growth in recent months, and it’s pretty clear why. Snowflake provides a flexible cloud solution that enables companies to pursue a multi-cloud strategy, including a cross-cloud approach to mix and match clouds…