Quick wins for better ServiceNow user engagement
ServiceNow provides various state-of-the-art solutions to any number of business challenges. ServiceNow products are highly solution-focused as well as heavily customer-centric. There are several features available in the ServiceNow platform out-of-the-box which can be enabled and configured to increase user…
Using SnowMirror with Microsoft Azure
Microsoft Azure is one of the most popular cloud services in the world, offering everything from virtual machines to SQL servers to managed disks. SnowMirror is a smart replication tool for ServiceNow and Salesforce. But what a lot of potential…
5 ServiceNow tips & tricks
ServiceNow provides multiple business solutions widely used by organizations. Many users interact with the system according to the roles and privileges they have on it. Even though the simple user interface of ServiceNow is standard across all the user personas,…
ServiceNow shows impressive results in Q3 2021
As the smart solution for ServiceNow data replication, SnowMirror is proud to play an active role in the Now Platform ecosystem. We’re especially encouraged by the strong financial results reported by ServiceNow for Q3 2021, which illustrate the platform’s immense…
Understanding what a ServiceNow workflow actually is
Organizations have policies with multiple internal and external business processes. A business process is a definition of steps involving different people and tasks to be performed by people to deliver a service. Here are few examples of business processes: The…
What’s coming in ServiceNow Rome
ServiceNow’s Rome release offers a number of innovations and improvements ranging from the Flow Designer to the Integration Hub. Rome will also include changes in Process Automation Designer and Playbooks, as well as improvements to security. Rome will also feature…
Why ServiceNow is the ultimate workflow automation tool on the market
ServiceNow is emerging as the most powerful automation tool for solving enterprise problems. It provides digital solutions to automate & optimize the internal and external business processes. A platform that started as a simple ticketing tool is now a global…
SnowMirror launches new support portal
SnowMirror customers have a powerful new tool available to them – a specialised support portal that brings together a knowledge base and the ability to open and monitor support cases. The new portal at http://support.snow-mirror.com/, powered by ServiceNow of course,…
Creative ways to connect PowerBI to ServiceNow data
On the SnowMirror website, we see that one of the more popular topics people search for is how they can connect PowerBI to their ServiceNow data. This was the topic of a recent SnowMirror webinar which you can view on…
SnowMirror is now a part of Infosys’ product offerings
SnowMirror by GuideVision, the smart replication system for ServiceNow, is now included in Infosys’ market-leading Cobalt and Enterprise Service Management Cafe solutions. Infosys Cobalt has a large repository of ServiceNow industry cloud solutions such as the Enterprise Service Management Café….