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News and articles from our team

The rise of the employee experience platform

10/23/2020

One of the most pervasive trends in modern business is finding ways to make work easier. As employee turnover rates continue to increase, employers are coming under greater pressure to offer more rewarding work and deliver a better work/life balance….

5 benefits of automated employee onboarding

09/30/2020

How automated onboarding helps your newest employees get started on the right track Did you know it typically takes between one and two years for a new hire to reach maximum productivity? In today’s fast-paced world, that’s far too long….

5 digital trends set to shape the future of work in 2020

09/11/2020

What are the biggest trends shaping the modern workplace now and tomorrow? There’s never a dull moment in the world of business as technological development continues to transform not just our personal lives, but also the way we work. Recent…

What is an internal software audit, and why does it matter?

07/27/2020

How internal software audits help streamline compliance and reduce costs As enterprise technology becomes increasingly defined by its software-based infrastructure, the need for a robust software asset management (SAM) solution is greater than ever. Many smaller organisations still rely on…

Connecting ServiceNow™ with PowerBI™ – dos, don’ts and best practices

07/27/2020

We at SnowMirror are great fans of Microsoft PowerBI, and we wanted to share with you some dos and don’ts and best practices when connecting ServiceNow with PowerBI. PowerBI has grown massively in popularity recently, and it’s easy to see…

Understanding replication, part 1: E, T and L

06/22/2020

Data and databases have evolved tremendously in recent years, in many cases moving from on-premises solutions to the cloud, or to a combination of both. This is especially important when it comes to cloud-based solutions such as ServiceNow. Because the…

How to recover lost ServiceNow data

06/12/2020

A regular backup of your ServiceNow data is critical. In a previous post, we described why it is necessary to perform independent backups of individual tables using tools such as SnowMirror. Once you know that you have regular snapshots of…

Webinar: Connecting PowerBI to ServiceNow

06/10/2020

Thursday, June 25, 3:00 pm GMT | 11:00 am EDT Watch a Recording   Unfortunately, this webinar has ended, but you can still watch the recording by clicking the button “Watch a Recording”. Join us for a webinar demonstrating how…

How to connect ServiceNow to Tableau

05/31/2020

ServiceNow is a great cloud service. Although it offers some reporting capabilities, many ServiceNow customers have complicated requirements for reporting or business analytics. Either ServiceNow’s reporting is not sufficient for them, or their corporate standard is a different BI or…

Knowledge 2020 – Global Partner Ecosystem Summit Digital Event

05/27/2020

Our guest blogger is David M. Parsons, ServiceNow’s Senior Vice President of Global Alliances and Channel Ecosystems.  Knowledge 2020 Digital Experience (K20DE) has launched with excellent reviews and engagement from our partners and ServiceNow customers. The Global Partner Ecosystem Summit…

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